Scale Health Insurance Operations Intelligently with an AI-Native BPO

We're an AI-native BPO for health insurance carriers and health care companies. Replace slow, manual operations with intelligent automation that’s always reviewed by our team of human experts. Instantly scale operations without needing to hire/train temporary staff during volume spikes in your business.

Solutions

/ Example workflows we help automate

01

Data Entry

Back Office Operations

24/7
02

RFP Intake & Broker Communications

Sales Operations

24/7
03

Document Intake

Data Extraction & Review

24/7
04

Claims Processing

Insurance Operations

24/7
05

Prior Auth

Healthcare Workflows

24/7
06

Manual Payments

Finance Operations

24/7

/ And much more

Custom solutions built for your operations

These are just a few examples. We work closely with you to understand your unique workflows and build tailored automation solutions that fit your specific needs.

How It Works

/ AI + Human expertise

01

AI-First Processing

Our workflows use AI to handle the bulk of work, dramatically reducing processing time

02

Human Verification

Expert review loops ensure accuracy with fully auditable decisions every time

03

Rapid Deployment

Go live in days, not months. Unlike traditional BPOs, we integrate quickly

04

Outcome-Based Pricing

Pay for results, not hourly labor. Costs stay flat as your operations scale

/ Eliminate seasonal hiring

No more seasonal or temp
staffing scrambles

Open Enrollment Period shouldn't mean scrambling to hire, train, and manage temporary staff for manual data entry and processing.

Our platform scales instantly to meet seasonal demand—no recruiting, no onboarding, no quality control headaches.

Instant Scalability

Handle 10x volume spikes during OEP without adding a single contractor. Our AI scales with your workload.

Consistent Quality

No more training new temps every season. Get the same expert-level accuracy whether it's January or October.

Lower, Predictable Costs

Pay for completed work, not headcount. We price by task and outcome — no hourly billing, no hidden overhead, and costs that don’t balloon as volume increases.

Proven
results at
scale

Our platform combines AI automation with expert human oversight to deliver consistent, auditable quality that traditional BPOs simply can't match.

As your operations scale, your costs don't scale with headcount—our platform gets more efficient over time.

90%
Automation
AI-handled tasks
24/7
Operations
Always running
99.5%
Accuracy
Human-verified quality

Ready to
scale?

/ Schedule a demo

Email

info@trymachlabs.com

Industries

Insurance & Healthcare